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Fran Crawford

Sitting down for a first consultation? Four questions that tell you the most

Four questions about caseload, drafting, settlement posture and billing, and what a crisp answer or a vague one tells you about how a divorce case will actually run.

Sitting down for a first consultation? Four questions that tell you the most
The first meeting is the only chance to examine how a practice runs before money changes hands. Treat it as due diligence rather than an interview in which you are the applicant.

A reader-facing writeup of how family law representation is priced, what a retainer actually buys, and which parts of a separation people commonly handle without counsel. Written after working through it once, badly, and then properly.

01

Active versus open matters

An open file may be dormant, while an active one consumes weekly attention. Ask for both counts, because the ratio tells you how much of the attorney's week is genuinely spoken for.

02

The two-week trial test

Ask what happens to your case during the fortnight before another client's trial. The honest answer involves a pause on non-urgent work and a named colleague covering emergencies.

03

Drafting versus reviewing

Delegating a first draft to an associate at a lower rate often saves money. What matters is whether the supervising attorney's review appears as its own time entry on the invoice.

Named people, named tasks

You want to leave knowing who writes, who reviews, who files and who answers the phone. A firm that cannot name those four roles will improvise them at your expense.

Triggers for filing a motion

A sound settlement posture is described in events: withheld records, a stopped payment, a court deadline. Descriptions of the other spouse's personality are not a strategy.

Who decides on an offer

Accepting or rejecting a settlement is the client's call, and the attorney's job is to advise and then document that advice. Any answer suggesting otherwise is worth pausing on.

A first meeting with a family law attorney is usually sold as a chance for the attorney to assess your case, and it is, but the more useful transaction runs the other way. You are buying several thousand dollars of professional judgment, often more, and the consultation is the only point at which you can inspect the product before paying for it. Four questions do most of the work: how many active cases the attorney carries, who physically writes the documents, how the attorney thinks about settlement, and how the billing actually functions. The answers matter less than the manner of answering.

Caseload, and what a number means next to a shrug

Ask how many open matters the attorney is personally responsible for right now, and how many of those are contested. A specific number, delivered without hesitation, tells you the attorney tracks capacity as a working figure rather than a vague sense of busyness. An attorney who says forty and then explains that eight are actively litigating and the rest are in discovery or waiting on court dates has given you a picture you can test later, when you call and want a return call within a day. The vague answer, usually some version of it varies, is not dishonest so much as unmeasured, and an unmeasured caseload is the most common reason filings slip.

The follow-up matters more than the first answer. Ask what happens to your case in the two weeks before someone else's trial. A candid attorney will tell you plainly that non-urgent work pauses, and will describe who covers emergencies in the meantime. An attorney who insists nothing ever slips is either not busy or not paying attention, and you will learn which one within the first month.

Who drafts, and who reads it afterward

Separation agreements, parenting plans and qualified domestic relations orders are drafting exercises, and drafting is where the money and the risk both concentrate. Ask directly whether the attorney writes the first draft or whether an associate or paralegal builds it from a template. Neither answer is wrong. Delegated drafting at a lower hourly rate can be the better value, provided the attorney reviews the draft line by line and bills you for that review as a separate, visible entry. What you want to hear is a clear division of labor and a named person doing each part.

The defensive version of this answer sounds like reassurance: everything goes out under my name, so it is my work. That is a statement about liability, not about process, and it usually means the review is a skim. Ask instead how many hours a typical agreement takes to draft and how many to review. An attorney who has done the work knows the shape of those numbers and will say so.

Settlement posture, stated in behavior rather than adjectives

Most attorneys will tell you they prefer to settle, because most cases do settle and because clients like hearing it. The useful question is narrower: what has to be true before this attorney recommends filing a motion rather than sending a letter. A good answer is procedural and concrete, referencing a spouse who will not produce financial records, a support payment that has stopped, or a deadline the court has already set. A weak answer describes the other side's character. Ask, too, how the attorney handles a settlement offer you want to accept and the attorney does not, because the honest response is that you decide and the attorney documents the advice.

Tax treatment belongs in this conversation as well. Ask how the proposed division of retirement accounts and support obligations will be reported, since the Internal Revenue Service is responsible for how those transfers and payments are treated federally, and an attorney who has not thought it through will change the subject.

Billing, in the mechanics rather than the rate

The hourly rate is the least informative number in the engagement letter. Ask what the minimum billing increment is, whether travel and waiting time at the courthouse are billed at full rate, whether emails are billed individually, who else on the staff bills to your file and at what rates, and how often invoices arrive. Monthly invoicing with itemized time entries is the standard you want, because it lets you see a problem in week five rather than week twenty. An attorney who cannot answer these from memory does not read the bills either, and that is the practice most likely to produce a surprise.

Ask what happens when the retainer is exhausted, and listen for a specific trigger and a specific notice. Then ask what portion, in this attorney's experience, of an uncontested case's total cost the initial retainer usually covers. The answer will be a range, and the willingness to give one is the point.

Take notes during the meeting, and write down not just the answers but how long each took. The attorney you want is the one whose answers were shortest on the questions with real numbers behind them, and longest on the question about when to file.